Thank you for choosing Muscat Furniture for your Furniture & Home Decorations needs. We are committed to providing you with a seamless shopping experience, including prompt and reliable shipping services. Please take a moment to review our Shipping Policy to understand our shipping procedures and timelines.
- Shipping Methods:
Standard Shipping: We offer standard shipping for all orders, which is typically fulfilled through reputable carriers with tracking capabilities. Delivery times for standard shipping may vary depending on the destination and the availability of the items in your order. Your order will be delivered within 4 to 6 days from the date of the order.
Expedited Shipping: At this time, we do not offer expedited shipping options. However, we are continuously working to enhance our services, and expedited shipping may become available in the future.
- Processing Time:
Order Processing: Once your order is placed and payment is confirmed, our team will begin processing it. The processing time may vary based on the availability of the products and the complexity of any customization requested.
Business Days: Our business days are from Saturday to Thursday, excluding public holidays.
- Shipping Time:
Estimated Delivery Time: The estimated delivery time for standard shipping will be provided to you at the time of checkout. Delivery times are approximate and may vary based on the shipping destination and unforeseen circumstances that may impact shipping carriers.
Multiple Items: If your order contains multiple items, they may be shipped separately to ensure timely delivery. You will receive separate tracking information for each shipment.
- Shipping Charges:
Shipping Costs: Shipping charges are calculated based on the weight, dimensions, shipping destination, and the selected shipping method for your order.
Free Shipping: From time to time, we may offer free shipping promotions for specific products or order totals. Details of any ongoing free shipping promotions will be available on our Website.
- Tracking Your Order:
Tracking Information: Once your order is shipped, we will provide you with a tracking number via email or through your account on our Website. You can use this tracking number to monitor the status and estimated delivery date of your package.
Tracking Updates: Please note that it may take a short period for the tracking information to be updated after your order is shipped.
- Shipping Restrictions:
International Shipping: At this time, we only offer shipping within Oman. We do not ship internationally.
P.O. Boxes: We are unable to deliver to P.O. boxes. Please provide a physical street address for shipping.
- Delivery:
Receiving Your Order: Upon delivery, please inspect the package carefully for any signs of damage. If you notice any damage to the packaging or the product, please document it with photographs and contact our customer support team immediately.
Signature Requirement: For certain high-value orders, a signature may be required upon delivery for added security.
- Contact Us:
If you have any questions or need further assistance regarding our Shipping Policy, please contact us at.
By placing an order on our Website, you acknowledge that you have read, understood, and agreed to this Shipping Policy. We value your trust and appreciate your business. Thank you for shopping with us.